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Wednesday, November 29, 2017

eBay Introduces a Personalized Shopping Experience for the Google Assistant

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As useful as they are, Google Home and Google Assistant-enabled smart speakers are ultimately just another way to Google. But that’s not necessarily a bad thing — especially when it comes to shopping. (Who doesn’t like to shop hands-free, after all?) That’s why companies like Walmart are getting in on the trend, and why eBay announced a personalized shopping experience for Google Assistant devices.

On Wednesday, eBay said it’ll open up its storefront to Google Assistant-enabled devices including Google Home, Google Home Mini, home automation products from third-party manufacturers, and smartphones that support Google Assistant.

“We’ve collaborated with Google to be among the first to take advantage of the multi-surface switching capability, which lets you carry a voice conversation on Google Home over to your phone, seamlessly,” eBay Lead Product Manager Jay Vasudevan wrote in a blog post. “So when you tell Google Home that you want to buy an item on eBay, you can easily switch to your phone, take a peek at the deal recommendation to make sure everything is correct and buy with confidence.”

It’s basically like it sounds: Say, “ask eBay,” followed by the product you’d like to find (e.g., “ask eBay to find me GoPro Hero 6”), and eBay’s app for the Google Assistant does the rest. You’ll be told how many product listings matched your query, and it’ll recommend the best deal it could find. You’ll then get the option of visiting the product page on your phone or refining your search.

That’s not all that’s new with eBay on the Google Assistant. The retail behemoth updated the “What’s it Worth?” feature on the Google Assistant, which now lets you ask the trending price of any item you’re thinking about selling.

It isn’t Google’s first foray into retail. Earlier this year, the search giant added Target to Google Express, a shopping service that acts as a middleman between buyers and brick-and-mortar retailers. With that came an announcement came a new shopping feature for Google Assistant.


Source: eBay

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